Situational Language Training for Hotel Receptionists

This paper presents the lessons learned in experimenting with Thetis, an EC project focusing on the creation and localization of enhanced on-line pedagogical content for language learning in tourism industry. It is based on a general innovative approach to language learning that allows employees to acquire practical oral and written skills while navigating a relevant professional scenario. The approach is enabled by an underlying platform (EXILLS) that integrates virtual reality with a set of linguistic, technologies to create a new form of dynamic, extensible, goal-directed e-content.