Toward more intelligent organizations

To explicate the belief that learning is key to the development of human intelligence, a triarchic theory of human intelligence is presented and its implications are explored. Specifically, group knowledge-acquisition techniques for capturing and using human expertise are explored. To illustrate the ideas that a synthesis of human expertise and information technology is key to the creation of more intelligent organizations, a collaborative metasystem is proposed as a mechanism to help individuals and organizations manage personal and corporate knowledge systems and thereby deal intelligently with environmental uncertainty and equivocality.<<ETX>>

[1]  Richard E. Mayer,et al.  Instructional Variables in Text Processing , 1982 .

[2]  R. Schank How Much Intelligence Is There in Artificial Intelligence , 1980 .

[3]  K. Weick,et al.  The Social Psychology of Organizing, 2d ed. , 1980 .

[4]  Jay F. Nunamaker,et al.  The Use of Integrated Organization and Information Systems Models in Building and Delivering Business Applications , 1989, IEEE Trans. Knowl. Data Eng..

[5]  Richard L. Daft,et al.  Organizational information requirements, media richness and structural design , 1986 .

[6]  Paul B. Baltes,et al.  Toward life-span research on the functions and pragmatics of intelligence , 1986 .

[7]  Jay F. Nunamaker,et al.  Information Technology to Support Electronic Meetings , 1988, MIS Q..

[8]  Starr Roxanne Hiltz,et al.  Computer Support for Group Versus Individual Decisions , 1982, IEEE Trans. Commun..

[9]  Jay F. Nunamaker,et al.  The integration of organization and information system modeling: a metasystem approach to the generation of group decision support systems and computer-aided software engineering , 1988 .

[10]  K. Kusterer Know-How On the Job: The Important Working Knowledge of "Unskilled" Workers , 1978 .

[11]  Hubert L. Dreyfus,et al.  Mind over Machine: The Power of Human Intuition and Expertise in the Era of the Computer , 1987, IEEE Expert.

[12]  Richard E. Mayer,et al.  Elaboration techniques that increase the meaningfulness of technical text: An experimental test of the learning strategy hypothesis. , 1980 .

[13]  R. Daft,et al.  A Tentative Exploration into the Amount and Equivocality of Information Processing in Organizational Work Units. , 1981 .

[14]  Edward L. Thorndike,et al.  Intelligence and its measurement: A symposium--I. , 1921 .

[15]  Claire E. Weinstein,et al.  Helping Students Develop Strategies for Effective Learning. , 1989 .

[16]  Jay F. Nunamaker,et al.  Computer-aided software engineering: present status and future directions , 1989, DATB.

[17]  Ann L. Brown,et al.  Toward a theory of intelligence: Contributions from research with retarded children , 1978 .

[18]  V. A. C. Henmon,et al.  Intelligence and its measurement: A symposium--VIII. , 1921 .

[19]  J. Greeno,et al.  Structural differences between outcomes produced by different instructional methods. , 1972 .

[20]  James F. Courtney,et al.  Organizational learning systems , 1989, [1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[21]  Jay F. Nunamaker,et al.  Organizational Crisis Management Systems: Planning for Intelligent Action , 1989, J. Manag. Inf. Syst..

[22]  R. Sternberg The Triarchic Mind: A New Theory of Human Intelligence , 1988 .

[23]  J. Bransford Human Cognition: Learning, Understanding and Remembering , 1979 .

[24]  Gerardine DeSanctis,et al.  A foundation for the study of group decision support systems , 1987 .

[25]  Jay F. Nunamaker,et al.  Integration of organization and information systems modeling: an object-oriented approach , 1989, [1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[26]  Jay F. Nunamaker,et al.  Group Decision Support Systems: Determinants of Success , 1987 .

[27]  S. Toulmin,et al.  Foresight And Understanding , 1961 .

[28]  George P. Huber,et al.  Issues in the Design of Group Decision Support Systems , 1984, MIS Q..

[29]  J. Rockart Chief executives define their own data needs. , 1979, Harvard business review.

[30]  Jay F. Nunamaker,et al.  A methodology for knowledge acquisition in a group decision support system environment , 1990 .