Cultural Intelligence

The construct of cultural intelligence, recently introduced to the management literature, has enormous potential in helping to explain effectiveness in cross cultural interactions. However, at present, no generally accepted definition or operationalization of this nascent construct exists. In this article, we develop a conceptualization of cultural intelligence that addresses a number of important limitations of previous definitions. We present a concise definition of cultural intelligence as a system of interacting abilities, describe how these elements interact to produce culturally intelligent behavior, and then identify measurement implications. Le concept d'intelligence culturelle, récemment introduit dans la littérature de gestion, a le potentiel d'expliquer l'efficacité des interactions interculturelles. Il n'y a à ce jour aucune définition ou opérationnalisation acceptées de ce concept naissant. Nous développons dans cet article une conceptualisation de l'intelligence culturelle qui répond à un certain nombre de limitations importantes des définitions antérieures. Nous présentons une définition concise de l'intelligence culturelle comme système d'aptitudes en interaction ; nous décrivons comment ces éléments interagissent pour produire des comportements culturellement intelligents et identifions enfin quelles sont les implications en termes de mesure.

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