Smart Card Data in Public Transit Planning: A Review

Smart card automated fare collection systems are being used more and more by public transit agencies. While their main purpose is to collect revenue, they also produce large quantities of very detailed data on onboard transactions. These data can be very useful to transit planners, from the day-to-day operation of the transit system to the strategic long-term planning of the network. This review covers several aspects of smart card use in the transit planning context. First, the technologies are presented: the hardware and information systems required to operate these tools. Privacy concerns and legal issues related to the dissemination of smart card data, data storage, and encryption are also addressed. Then, the various uses of the data at three levels of management are described: strategic (long-term planning), tactical (service adjustments and network development), and operational (ridership statistics and performance indicators). Also reported are smart card commercialization experiments conducted all over the world. Finally, the most promising research avenues for smart card data in this field are presented; for example, comparison of planned and implemented schedules, systematic schedule adjustments, and survival models applied to ridership.

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