Organizations through Roles and Agents

The aim of OOce Information Systems is to automate aspects of the ooce work. In order for such a system to be eecient, it has to be aware of the organizational structure of the environment it operates in. Moving towards this direction, a framework for organizational modeling based on Roles is presented. As a case study we have used a real environment, the Department of Computing, Imperial College. Furthermore, the Role Consistency Problem is analyzed and a solution is proposed by introducing the notion of the Skill-Server. Finally, a Multi-Agent Architecture is proposed where the model constructed is used. Le but des OOce Information Systems est d'automatiser certains aspects du tra-vail bureaucratique. AAn qu'un tel syst eme soit eecace il doit ^ etre au courant de la structure de l'organisation environnante. En prenant cette direction, un cadre pour une modellisation des organisations bas ee sur les "R^ oles" est present e. Comme etude de cas nous avous utilis e un exemple r eel, celui du departement d'informatique de l'Imperial College. Plus que cela le probl eme de "Consistence entre les r^ oles" est analys e et une solution est propos ee en introduisant la notion de "Serveur de Competences". Ennn, une structure multi-agent est propos ee pour impl ementation, ll a o u le mod ele est utilis e.

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