Exploring users motivation in innovation communities

A rapid growth of technologies supporting user interaction on the internet, such as social networking sites and other virtual communities, can be seen today. These virtual communities have been shown to be of great value to companies who want to involve users in their innovation processes. However, in order to guide organisations on how to utilise their virtual communities, more knowledge is needed regarding who their users are and their motivational drivers for participating in a community. The aim of this paper therefore is to explore user characteristics and motivations to contribute to innovation processes in an innovation intermediary community. The main findings of our study indicate that users' motivation to participate is influenced by community type as well as technology adoption type. This study show that in innovation intermediary communities, one important motivational factor for users is learning.

[1]  M. McLure Wasko,et al.  "It is what one does": why people participate and help others in electronic communities of practice , 2000, J. Strateg. Inf. Syst..

[2]  S. Reiss,et al.  A Mindful Approach to Mental Retardation , 2000 .

[3]  Thomas C. O'Guinn,et al.  brand community , 2022, The Fairchild Books Dictionary of Fashion.

[4]  E. Hippel Innovation by User Communities: Learning From Open-Source Software , 2001 .

[5]  Alexander Hars,et al.  Working for free? Motivations of participating in open source projects , 2001, Proceedings of the 34th Annual Hawaii International Conference on System Sciences.

[6]  Eric von Hippel,et al.  Satisfying Heterogeneous User Needs Via Innovation Toolkits: The Case of Apache Security Software , 2002 .

[7]  Michael R. Fine Beta Testing for Better Software , 2002 .

[8]  R. Bagozzi,et al.  A Social Influence Model of Consumer Participation in Network- and Small-Group-Based Virtual Communities , 2004 .

[9]  S. Reiss Multifaceted Nature of Intrinsic Motivation: The Theory of 16 Basic Desires , 2004 .

[10]  S. Reiss,et al.  HUMAN INDIVIDUALITY AND THE GAP BETWEEN SCIENCE AND RELIGION , 2005 .

[11]  Lars Frederiksen,et al.  Why Do Users Contribute to Firm-Hosted User Communities? The Case of Computer-Controlled Music Instruments , 2006, Organ. Sci..

[12]  Oded Nov,et al.  What motivates Wikipedians? , 2007, CACM.

[13]  Joseph Lampel,et al.  The Role of Status-Seeking in Online Communities: Giving the Gift of Experience , 2007, J. Comput. Mediat. Commun..

[14]  Jeffrey Y. Kim,et al.  Customer-Driven Innovation: To Be a Marketplace Leader, Let Your Customers Drive , 2008 .

[15]  Jeffrey Y. Kim,et al.  Customer-Driven Innovation , 2008 .

[16]  Anna Ståhlbröst,et al.  Forming future IT: the living lab way of user involvement , 2008 .

[17]  Paul A. David,et al.  Community-Based Production of Open Source Software: What Do We Know about the Developers Who Participate? , 2008, Inf. Econ. Policy.

[18]  J. Füller,et al.  Brand Community Members as a Source of Innovation , 2008 .

[19]  Françoise Détienne,et al.  User and developer mediation in an Open Source Software community: Boundary spanning through cross participation in online discussions , 2008, Int. J. Hum. Comput. Stud..

[20]  Jan Marco Leimeister,et al.  Leveraging Crowdsourcing: Activation-Supporting Components for IT-Based Ideas Competition , 2009, J. Manag. Inf. Syst..

[21]  Craig Ross,et al.  Personality and motivations associated with Facebook use , 2009, Comput. Hum. Behav..

[22]  Anna Ståhlbröst,et al.  Living Lab: an open and citizen-centric approach for innovation , 2009 .

[23]  Paul Michael Di Gangi,et al.  Steal my idea! Organizational adoption of user innovations from a user innovation community: A case study of Dell IdeaStorm , 2009, Decis. Support Syst..

[24]  Carlos Flavián,et al.  Industrial Management & Data Systems Determinants of success in open source software networks , 2016 .

[25]  Maria Antikainen,et al.  Motivating and supporting collaboration in open innovation , 2010 .

[26]  Heli Väätäjä,et al.  Rewarding in open innovation communities – how to motivate members , 2010 .

[27]  Teresa Correa,et al.  Who interacts on the Web?: The intersection of users' personality and social media use , 2010, Comput. Hum. Behav..