Evaluating a process for developing a capability maturity model

Maturity Models have been proven to be powerful tools to assess to current state of an organization regarding a certain aspect and drive improvement. However, maturity models are often developed ad hoc, without following a well-documented design and development method, and often do not provide a pathway to further extend and update the model to foster systematic enhancements and extensions. This paper discusses a systematic approach to maturity model development and applies it to the concrete domain of long-term information management. We trace the steps from problem definition to maturity model evaluation and apply the maturity model to a specific organizational scenario.