Evaluating major human resource information systems design characteristics - an empirical study

This paper examines the question whether major design characteristics of current human resource information systems (HRIS) actually contribute to HRIS success. To do so, we initially identify: a) functional enrichment with 'managerial' functions; b) functional integration of HRIS into general management information systems (MIS); c) systematic web-enablement of HRIS as three major design innovations of HRIS of recent years. We discuss why these design characteristics contribute to HRIS success and derive a conceptual model with corresponding hypotheses. Subsequently, we employ an international large-scale survey which combines logistic regression and neural network analysis to test these hypotheses. Our results draw quite a positive picture of these design innovations, since in particular the move towards managerial functions and the web-enablement contribute to HRIS success, while there are mixed findings concerning the integration of HRIS with general MIS.

[1]  J. Webster,et al.  The Use of Technologies in the Recruiting, Screening, and Selection Processes for Job Candidates , 2003 .

[2]  Keng Siau,et al.  Enterprise integration with ERP and EAI , 2003, CACM.

[3]  Rikard Lindgren,et al.  Design Principles for Competence Management Systems: A Synthesis of an Action Research Study , 2004, MIS Q..

[4]  Kimberly M. Lukaszewski,et al.  AN EXPANDED MODEL OF THE FACTORS AFFECTING THE ACCEPTANCE AND EFFECTIVENESS OF ELECTRONIC HUMAN RESOURCE MANAGEMENT SYSTEMS , 2009 .

[5]  Anthony R. Hendrickson Human resource information systems: Backbone technology of contemporary human resources , 2003 .

[6]  O. Barut,et al.  Human Resources Information Systems: A Sociotechnical Perspective , 2010 .

[7]  Samir Shrivastava,et al.  Liberating HR through technology , 2003 .

[8]  Kamel Mellahi,et al.  Strategic talent management: A review and research agenda , 2009 .

[9]  Gregory S. Jelf,et al.  Human resource information systems: operational issues and strategic considerations in a global environment , 1996 .

[10]  Laura Hall,et al.  “Why Not Use the Computer?” The Use and Lack of Use of Computers in Personnel , 1986 .

[11]  Jay J. Jamrog,et al.  Information Technology and HR , 1996 .

[12]  Scott A. Snell,et al.  Virtual HR: Strategic human resource management in the 21st century , 1998 .

[13]  Kevin Swingler,et al.  Applying neural networks - a practical guide , 1996 .

[14]  Kirstie Ball,et al.  The use of human resource information systems: a survey , 2001 .

[15]  Maris G. Martinsons Benchmarking human resource information systems in Canada and Hong Kong , 1994, Inf. Manag..

[16]  Miguel R. Olivas-Lujan,et al.  Does IT governance matter in e-HRM? , 2010, Int. J. Bus. Inf. Syst..

[17]  Kristen Bell DeTienne,et al.  Neural Networks as Statistical Tools for Business Researchers , 2003 .

[18]  Stefan Strohmeier,et al.  Design Characteristics of Virtual Learning Environments: An Expert Study , 2010 .

[19]  Kristine Dery,et al.  Necessary but not sufficient: ERPs and strategic HRM , 2005 .

[20]  Stefan Strohmeier,et al.  Research in e-HRM: Review and implications , 2007 .

[21]  Holger Steinmetz,et al.  Conceptual and methodological issues in comparative HRM research: The Cranet project as an example , 2011 .

[22]  Rüdiger Kabst,et al.  Organizational adoption of e‐HRM in Europe , 2009 .

[23]  Gerold Riempp,et al.  Development and validation of a model for assessing the success of employee portals , 2009, ECIS.

[24]  Lloyd Baird,et al.  Managing Two Fits of Strategic Human Resource Management , 1988 .

[25]  K. A. Kovach,et al.  Human Resource Information Systems (HRIS): Providing Business with Rapid Data Access, Information Exchange and Strategic Advantage , 1999 .

[26]  Brian D. Ripley,et al.  Pattern Recognition and Neural Networks , 1996 .

[27]  Gerardine DeSanctis,et al.  Human Resource Information Systems: A Current Assessment , 1986, MIS Q..

[28]  M. Lengnick-Hall,et al.  The impact of e-HR on the human resource management function , 2003 .

[29]  Janice S. Miller High tech and high performance: Managing appraisal in the information age , 2003 .

[30]  James Wallace,et al.  The use and impact of human resource information systems on human resource management professionals , 2007, Inf. Manag..

[31]  Christopher G. Reddick,et al.  Human Resources Information Systems in Texas City Governments: Scope and Perception of its Effectiveness , 2009 .

[32]  Michel Delorme,et al.  HRIS implementation and deployment: a conceptual framework of the new roles, responsibilities and competences for HR professionals , 2010, Int. J. Bus. Inf. Syst..

[33]  John W. Boudreau,et al.  Human resource management, information technology, and the competitive edge , 1992 .

[34]  Lori Bussler,et al.  Information Systems: The Quiet Revolution in Human Resource Management , 2002, J. Comput. Inf. Syst..

[35]  K. Klein,et al.  Levels Issues in Theory Development, Data Collection, and Analysis , 1994 .

[36]  Alok Mishra,et al.  Information Technology in Human Resource Management: An Empirical Assessment , 2010 .

[37]  John E. Delery,et al.  Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions , 1996 .

[38]  G. David Garson,et al.  Neural Networks: An Introductory Guide for Social Scientists , 1999 .

[39]  A. J. Arthurs,et al.  Personnel specialists’ advanced use of information technology Evidence and explanations , 1996 .

[40]  Allan Schweyer,et al.  Talent Management Systems: Best Practices in Technology Solutions for Recruitment, Retention and Workforce Planning , 2004 .

[41]  Tanya V. Bondarouk,et al.  E-HRM: innovation or irritation - explorative empirical study in five large companies on web-based HRM , 2004, ECIS.

[42]  Herwig Ostermann,et al.  Benchmarking Human Resource Information Systems , 2009 .

[43]  Victor Y. Haines,et al.  Conditions for successful human resource information systems , 1997 .

[44]  Janet H. Marler,et al.  A Model of Employee Self-Service Technology Acceptance , 2005 .

[45]  Kenneth A. Kovach,et al.  Administrative and Strategic Advantages of HRIS , 2002 .

[46]  Ephraim R. McLean,et al.  The DeLone and McLean Model of Information Systems Success: A Ten-Year Update , 2003, J. Manag. Inf. Syst..