World‐class logistics: Australia and New Zealand

Purpose – This paper reports on a study of the logistics and supply chain practices of Australian and New Zealand firms.Design/methodology/approach – The research uses the Supply Chain 2000 Framework developed at Michigan State University as a basis for analyzing logistics/supply chain capabilities and competencies of Australian and New Zealand firms. A mail survey instrument was used in both countries.Findings – There are indeed Australian and New Zealand firms who are operating at world‐class levels with respect to logistics/supply chain capabilities. The majority of firms, however, still focus their efforts on internal logistics integration issues, compared with external integration issues. A comparison of industry groups shows that the motor/transport and the chemicals/petroleum sectors perform the best, while there is much room for improvement in the food, clothing/textile and primary industry sectors.Research limitations/implications – This research takes a snapshot of Australian and New Zealand bus...