A Model for Value-Added Internet Service Provisioning

Today’s Internet represents a multi-provider environment as a basis for global service delivery with a set of services, business roles, and strategies. The integration of data and telecommunication, especially for multimedia services, requires Quality-of-Service (QoS) for the transport of data. Furthermore, it demands a value-added Internet with communication and network services as well as charging functions between entities and services. This paper defines business roles and their responsibilities as well as business strategies, communication policies, and interacting roles and services. A fully defined business process as part of a business model and independent from technology is used to illustrate value-added Internet service provisioning.

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