Real-time information provisions towards more integrated rail-bus systems in Malaysia

This paper discusses the findings of the impacts of introducing integrated information to rail users in a developing region namely Klang Valley, Malaysia. These respondents were selected on the basis that they required information to transfer within the multimodal transport networks. The rail industry in Malaysia has a relatively short history. The first electrified rail commuter service only started in 1995. The information system today has not changed much from when it was first developed. A collaborative work with the rail service provider (KTM Komuter) was conducted to improve the passenger information systems. The research addresses the major shortcomings of public transport information provision and attempts at bridging the gap in the literature. In essence, the paper discusses the influences of passenger information systems on mode choice decisions under various scenarios. (a) For the covering entry of this conference, please see ITRD abstract no. E217541.

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