Competence of Information Technology Professionals in Internet-Based Ventures

This chapter articulates the knowledge and skills required by IT professionals in young Internet-based firms. Building on the general IT governance principle of aligning business and IT, it introduces an adequate competence model, outlines its dimensions, and suggests a framework for modeling the effects of factors internal and external to the firm on the value propositions of the different dimensions. The authors hope that a comprehensive understanding of the role of IT-related competence will assist founders not only in finding suitable partners, but also in aligning e-business strategy and information technology in Internet-based ventures.

[1]  S. Kamel.  Electronic Business In Developing Countries: Opportunities And Challenges , 2005 .

[2]  Peter Loos,et al.  Process-Oriented Information Modeling and Exchange Paradigm for the Support of Complex after Sales Services with Mobile Technologies: A Case Study in the German Machine and Plant Construction Industry , 2011 .

[3]  E. P. Michael.  Strategy and the Internet. , 2001 .

[4]  Athula Ginige,et al.  Guest Editors' Introduction: Web Engineering - An Introduction , 2001, IEEE Multim..

[5]  Amit P. Sheth,et al.  Semantics to energize the full services spectrum , 2006, CACM.

[6]  Jerry N. Luftman,et al.  Achieving and Sustaining Business-IT Alignment , 1999 .

[7]  Tobias Kollmann,et al.  Reverse Auctions in the Service Sector: The Case of LetsWorkIt.de , 2007, Int. J. E Bus. Res..

[8]  Gunter Dueck.  Views of knowledge are human views , 2001, IBM Syst. J..

[9]  Izak Benbasat,et al.  Business Competence of Information Technology Professionals: Conceptual Development and Influence on IT-Business Partnerships , 2004, MIS Q..

[10]  Izak Benbasat,et al.  Factors That Influence the Social Dimension of Alignment Between Business and Information Technology Objectives , 2000, MIS Q..

[11]  Sooun Lee,et al.  Educational Gaps as Perceived by is Educators: A Survey of Knowledge and Skill Requirements , 2001, J. Comput. Inf. Syst..

[12]  G. T. Lumpkin,et al.  E-Business strategies and internet business models: How the internet adds value , 2004 .

[13]  Varun Grover,et al.  Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms , 2003, MIS Q..

[14]  Gaylen N. Chandler,et al.  The founder's self-assessed competence and venture performance , 1992 .

[15]  Pak Yoong,et al.  The impact of e-commerce on the role of IS professionals , 2004, DATB.

[16]  Izak Benbasat,et al.  Information Technology Competence of Business Managers: A Definition and Research Model , 2001, J. Manag. Inf. Syst..

[17]  Nabeel A. Y Al-Qirim.  Global Electronic Business Research: Opportunities And Directions , 2005 .

[18]  Yanqing Duan,et al.  E-Business Adoption in SMEs: Some Preliminary Findings from Electronic Components Industry , 2007, Int. J. E Bus. Res..

[19]  Dickson K. W. Chiu,et al.  Service Intelligence and Service Science , 2010 .

[20]  Francesca Sgobbi,et al.  Web design skills and competencies: an empirical analysis , 2002 .

[21]  BenbasatIzak,et al.  Information Technology Competence of Business Managers , 2001 .

[22]  Kelvin Joseph Bwalya.  E-Commerce Penetration in the SADC Region: Consolidating and Moving Forward , 2011 .

[23]  Frank G. Goethals,et al.  Editorial Preface : International Journal of E-Business Research , 2022 .

[24]  In Lee,et al.  Electronic Business: Concepts, Methodologies, Tools, and Applications , 2008 .

[25]  Eileen M. Trauth,et al.  Critical Skills and Knowledge Requirements of IS Professionals: A Joint Academic/Industry Investigation , 1995, MIS Q..

[26]  Mark John Taylor,et al.  Knowledge for Web site development , 2001, Internet Res..

[27]  Soe-Tsyr Yuan,et al.  Using System Dynamics to Analyze Customer Experience Design , 2010, Int. J. Serv. Sci. Manag. Eng. Technol..

[28]  Nirvikar Singh.  Encyclopedia of E-Business Development and Management in the Global Economy , 2010 .

[29]  Marietjie Schutte,et al.  Semantic Web for Business: Cases and Applications , 2009 .

[30]  James D. McKeen,et al.  The Evolution of IS Job Skills: A Content Analysis of IS Job Advertisements from 1970 to 1990 , 1995, MIS Q..

[31]  J. Sime,et al.  Living on the border: knowledge, risk and transdisciplinarity , 2004 .

[32]  San Murugesan.  Web engineering , 1999, LINK.

[33]  Marco Iansiti,et al.  Special Issue on Design and Development: Developing Products on "Internet Time": The Anatomy of a Flexible Development Process , 2001, Manag. Sci..

[34]  Izak Benbasat,et al.  The Influence of Business Managers' IT Competence on Championing IT , 2003, Inf. Syst. Res..

[35]  R. Amit,et al.  Value creation in E‐business , 2001 .

[36]  I. Nonaka.  A Dynamic Theory of Organizational Knowledge Creation , 1994 .

[37]  Siani Pearson,et al.  A Model-Based Privacy Compliance Checker , 2009, Int. J. E Bus. Res..

[38]  Michael J. Earl,et al.  Is Your CIO Adding Value , 1995 .

[39]  Carlos Ferran,et al.  Electronic Business in Developing Countries: The Digitalization of Bad Practices , 2005 .

[40]  In Lee,et al.  Emergent Strategies for E-Business Processes, Services and Implications: Advancing Corporate Frameworks , 2008 .

[41]  G. Krogh,et al.  A perspective on knowledge, competence and strategy , 1995 .

[42]  Mehdi Khosrow-Pour,et al.  Utilizing and Managing Commerce and Services Online , 2006 .

[43]  Soumaya Ben Letaifa.  A New Conceptual Framework for Greater Success with Integration of E-CRM , 2009 .

[44]  John C. Windsor,et al.  Determinants of software volatility: a field study , 2003, J. Softw. Maintenance Res. Pract..

[45]  Eileen M. Trauth,et al.  A new paradigm for IS. The educational implications , 1992 .

[46]  Xiang Fang,et al.  Transition of Knowledge/Skills Requirement for Entry-Level is Professionals: An Exploratory Study Based on Recruiters' Perception , 2005, J. Comput. Inf. Syst..

[47]  Rajiv D. Banker,et al.  The Moderating Effects of Structure on Volatility and Complexity in Software Enhancement , 2000, Inf. Syst. Res..

[48]  R. Ryan Nelson,et al.  Educational Needs as Perceived by IS and End-User Personnel: A Survey of Knowledge and Skill Requirements , 1991, MIS Q..

[49]  Jean-Pierre Kuilboer,et al.  Implementation of Privacy Protection Policies: An Empirical Perspective , 2007 .

[50]  T. Lau,et al.  The competitiveness of small and medium enterprises - A conceptualization with focus on entrepreneurial competencies , 2002 .

[51]  Steven H. Hanks,et al.  Founder Competence, the Environment, and Venture Performance , 1994 .

[52]  John Wang.  Information Systems and New Applications in the Service Sector: Models and Methods , 2010 .

[53]  Nicole B. Koppel,et al.  InformatIon SyStemS In the ServIce Sector , 2010 .

[54]  David P. Lepak,et al.  Human Resource Management, Manufacturing Strategy, and Firm Performance , 1996 .

[55]  Ken G. Smith,et al.  A Multidimensional Model of Venture Growth , 2001 .

[56]  William P. Wall,et al.  Staying Competitive in the Political Unrest and Global Financial Crisis: Perspective of a Thai Healthcare Organization , 2011 .

[57]  H. Matlay.  E‐entrepreneurship and small e‐business development: towards a comparative research agenda , 2004 .

[58]  Princely Ifinedo.  Factors Affecting E-Business Adoption by SMEs in Sub-Saharan Africa: An Exploratory Study from Nigeria , 2009 .

[59]  Xiaolin Li,et al.  Coping with Manufacturers' Dilemma in the E-Commerce Era: A Relational Model and a Strategic Framework , 2010, Int. J. E Bus. Res..

[60]  John C. Henderson,et al.  Strategic Alignment: Leveraging Information Technology for Transforming Organizations , 1999, IBM Syst. J..

[61]  Fan-Chen Tseng,et al.  To Bid or to Buy?: Online Shoppers' Preferences for Online Purchasing Channels , 2010, Int. J. E Bus. Res..

[62]  K. Hassanein,et al.  Flexibility in e-Business Strategies : A Requirement for Success , 2004 .

[63]  L. Willcocks,et al.  Core IS Capabilities for Exploiting Information Technology , 1998 .

[64]  T. Kollmann.  What is e-entrepreneurship? – fundamentals of company founding in the net economy , 2006 .

[65]  Feng Li.  Social Implications and Challenges of E-Business , 2007 .

[66]  Dailun Shi,et al.  A survey of manufacturing flexibility: Implications for e-business flexibility , 2003, IBM Syst. J..

[67]  J. Daniel Couger,et al.  IS '95: guidelines for undergraduate IS curriculum , 1995 .

[68]  Donald J. Reifer.  Ten Deadly Risks in Internet and Intranet Software Development , 2002, IEEE Softw..

[69]  Tobias Kollmann,et al.  Competitive advantages in virtual markets ‐ perspectives of “information‐based marketing” in cyberspace , 1998 .

[70]  S. Jackson,et al.  Some differences make a difference: Individual dissimilarity and group heterogeneity as correlates of recruitment, promotions, and turnover. , 1991 .

[71]  Coral Calero,et al.  A General View of Quality Models for Web Portals and a Particularization to E-Banking Domain , 2008 .

[72]  Ian MacInnes,et al.  Dynamic business model framework for emerging technologies , 2005, Int. J. Serv. Technol. Manag..

[73]  M. Naim,et al.  Electronic logistics marketplaces , 2010 .

[74]  Radhika Jain,et al.  Agile Software Development: Adaptive Systems Principles and Best Practices , 2006, Inf. Syst. Manag..

[75]  B. Dawn Medlin,et al.  Students' Views of the Importance of Techncal and Non-Technical Skills for Successful it Professionals , 2001, J. Comput. Inf. Syst..

[76]  Ricardo Colomo-Palacios,et al.  Semantic Competence Pull: A Semantics-Based Architecture for Filling Competency Gaps in Organizations , 2009 .