Sustainability Factors for Information Systems in Developing Countries - Academic Registry Information System in Mozambique

The Ph. D. thesis shall investigate ways to develop and implement information systems in a sustainable way in developing economies, where resources are scarce. The goal is to identify relevant entities and stakeholders, their goals, and how their actions influence these goals. This will enable us to understand the problems typically encountered in information system implementation. The goal is to discover the factors which are most relevant in different forms of information system development and implementation methodologies. The focus is on the "outside" view of the system. So we perceive the information system as an entity with a number of properties that can react on a number of requests in a well-defined way. We will concentrate on organizational, managerial aspects as well as technical aspects in terms of manageability and acceptance of the information system. We will focus on these aspects in order to describe the behavior of the system in its environment. The environment in developing economy contexts is characterized by scarce infrastructural and human resources, as well as unclear and quickly changing policies. Scarce resources and policy volatility are major hurdles to a stable and reliable information system and the organizations supporting it. In order to implement information systems in a sustainable way the challenge is to establish the right environment for information system implementation and to ensure that the people who are using, managing and developing these systems receive the proper guidance so that implementation meets expectations.

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