Development of a comprehensive model for construction project success evaluation by contractors

Purpose – The purpose of this paper is to develop a quantitative comprehensive model for construction project success evaluation, from the viewpoint of a contractor company.Design/methodology/approach – In this paper, the authors used a comprehensive definition of project success consisting of two components: Product success, which deals with the effect of the project's final product; and Project Management success, which focuses upon the project process. The research methodology includes five steps: identification of the critical performance indices for the two above mentioned components; quantification of the performance indices; normalization of the indices; integration of the various performance indices to develop an overall project performance function; and applying the model on a real project in Iran and analyzing the results.Findings – This paper introduces a novel model to evaluate and measure the construction project success from the viewpoint of a contractor company. The results show that this m...