Accessibility, Inclusion, and the Roles of Libraries

Abstract Purpose This chapter introduces the role that libraries have played in the struggle for equity and access for people with disabilities. It explores the historical evolution of the library and its service to patrons with disabilities and the significance that the now dominant role of the Internet and digital library resources hold in the realm of equal access to information and resources. Methodology/approach We introduce the three sections in this book beginning with libraries and their service and engagement of patrons with disabilities, continuing with a discussion of the accessibility of digital library resources, and concluding with a discussion of international laws and policies that relate to libraries and digital inclusion. Findings The Internet and related information and communication technologies have offered libraries around the world many new opportunities to support and extend their activities to support accessibility and inclusion of people with disabilities. The structure of this book and its case studies provide inspiration for libraries and librarians that seek to expand the inclusion of their libraries and the communities that they support. Originality/value This chapter introduces a book that is intended to provide best practices and innovative ideas to share amongst libraries, while publicizing the contributions of libraries in promoting social inclusion of and social justice for people with disabilities to those in the library community, and helping libraries to better articulate their contributions in these areas to disability groups, funders, policymakers, and other parts of their communities.