Usability as a constituent of end-user computing satisfaction

[1]  Donald A. Norman,et al.  Things That Make Us Smart: Defending Human Attributes In The Age Of The Machine , 1993 .

[2]  Steven John Simon,et al.  The impact of culture and gender on web sites: an empirical study , 2000, DATB.

[3]  Sharon Shavitt,et al.  Operationalizing functional theories of attitude. , 1989 .

[4]  Ellen M. Hufnagel,et al.  User Response Data: The Potential for Errors and Biases , 1994, Inf. Syst. Res..

[5]  William J. Doll,et al.  The Measurement of End-User Computing Satisfaction , 1988, MIS Q..

[6]  Tom Carey,et al.  Human-computer interaction , 1994 .

[7]  Gerard Torenvliet We can't afford it!: the devaluation of a usability term , 2003, INTR.

[8]  Mohammad K Donyaee Towards an integrated model for specifying and measuring quality in use , 2001 .

[9]  Jakob Nielsen,et al.  Enhancing the explanatory power of usability heuristics , 1994, CHI '94.

[10]  Fred D. Davis User Acceptance of Information Technology: System Characteristics, User Perceptions and Behavioral Impacts , 1993, Int. J. Man Mach. Stud..

[11]  Merrill Carlsmith Methods of research in social psychology , 1976 .

[12]  I. Ajzen,et al.  Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research , 1977 .

[13]  Jakob Nielsen,et al.  Measuring usability: preference vs. performance , 1994, CACM.

[14]  Robert P. Abelson,et al.  Beliefs as possessions: A functional perspective. , 1989 .

[15]  Ben Shneiderman,et al.  Creating creativity: user interfaces for supporting innovation , 2000, TCHI.

[16]  Anthony G. Greenwald,et al.  Attitude structure and function , 1990 .

[17]  Jakob Nielsen,et al.  Usability engineering , 1997, The Computer Science and Engineering Handbook.

[18]  Matthew K. O. Lee,et al.  A proposed model and measurement instrument for the formation of IS satisfaction: the case of end-user computing satisfaction , 2000, ICIS.

[19]  Mark Snyder,et al.  Understanding the functions of attitudes: Lessons from personality and social behavior , 1989 .

[20]  D. Norman Emotional design : why we love (or hate) everyday things , 2004 .

[21]  Silvan S. Tomkins,et al.  The quest for primary motives: Biography and autobiography of an idea. , 1981 .

[22]  Clayton Lewis,et al.  Designing for usability—key principles and what designers think , 1983, CHI '83.

[23]  Anselm L. Strauss,et al.  Basics of qualitative research : techniques and procedures for developing grounded theory , 1998 .

[24]  Ben Shneiderman,et al.  Designing the User Interface: Strategies for Effective Human-Computer Interaction , 1998 .

[25]  Deborah J. Mayhew,et al.  The usability engineering lifecycle , 1999, CHI Extended Abstracts.

[26]  N. Melone A theoretical assessment of the user-satisfaction construct in information systems research , 1990 .

[27]  Jeff A. Johnson,et al.  Creating presentation slides: a study of user preferences for task-specific versus generic application software , 1996, TCHI.

[28]  Gerrit C. van der Veer,et al.  Breaking Down Usability , 1999, INTERACT.

[29]  M. Patton Qualitative research and evaluation methods , 1980 .

[30]  F. Keil,et al.  Explanation and understanding , 2015 .

[31]  I. Ajzen Attitude structure and behavior. , 1989 .

[32]  Jakob Nielsen,et al.  A mathematical model of the finding of usability problems , 1993, INTERCHI.

[33]  J. B. Brooke,et al.  SUS: A 'Quick and Dirty' Usability Scale , 1996 .

[34]  A. Damasio Descartes' error: emotion, reason, and the human brain. avon books , 1994 .

[35]  Allison W. Harrison,et al.  A General Measure of User Computing Satisfaction. , 1996 .

[36]  Fred D. Davis Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology , 1989, MIS Q..

[37]  Gitte Lindgaard,et al.  What is this evasive beast we call user satisfaction? , 2003, Interact. Comput..

[38]  Don Norman,et al.  Emotion and affect , 2002, UBIQ.

[39]  Nigel Bevan,et al.  Measuring usability as quality of use , 1995, Software Quality Journal.

[40]  Geoffrey Haddock,et al.  Individual differences in attitude structure: Variance in the chronic reliance on affective and cognitive information , 2004 .

[41]  Ben Shneiderman,et al.  Leonardo's laptop: human needs and the new computing technologies , 2005, CIKM '05.

[42]  John Ingham,et al.  Why do people use information technology? A critical review of the technology acceptance model , 2003, Inf. Manag..

[43]  Amitai Etzioni Normative-Affective Factors: Toward a New Decisionmaking Model , 1988 .

[44]  Hugh Coolican Research Methods and Statistics in Psychology , 1993 .

[45]  Noam Tractinsky,et al.  Aesthetics and apparent usability: empirically assessing cultural and methodological issues , 1997, CHI.

[46]  D. Norman The psychology of everyday things , 1990 .

[47]  Kasper Hornbæk,et al.  Measuring usability: are effectiveness, efficiency, and satisfaction really correlated? , 2000, CHI.

[48]  Jakob Nielsen,et al.  What do users really want? , 1989, Int. J. Hum. Comput. Interact..

[49]  John T. Cacioppo,et al.  Attitude structure and function: From the tripartite to the homeostasis model of attitudes. , 1989 .

[50]  Jakob Nielsen,et al.  Heuristic Evaluation of Prototypes (individual) , 2022 .

[51]  Sri Hastuti Kurniawan,et al.  Review of Interaction design , 2003 .

[52]  Jakob Nielsen,et al.  The "magic number 5": is it enough for web testing? , 2002, CHI Extended Abstracts.

[53]  Roger McHaney,et al.  A validation of the end-user computing satisfaction instrument in Taiwan , 2002, Inf. Manag..

[54]  Ivar Jacobson,et al.  The Unified Software Development Process , 1999 .

[55]  P. Kotler Marketing Management: Analysis, Planning, Implementation and Control , 1972 .

[56]  J. Gibson The Ecological Approach to Visual Perception , 1979 .

[57]  Michael Burmester,et al.  Hedonic and ergonomic quality aspects determine a software's appeal , 2000, CHI.

[58]  Philip J. Barnard,et al.  Representing cognitive activity in complex tasks , 1999 .

[59]  Anthony G. Greenwald,et al.  The cognitive representation of attitudes. , 1989 .