Quality in Use Measurement of Google Classroom in Online Learning

Lecturers have various ways of connecting thinking, communication, and creativity to their students. There are some instructors who choose to use the latest methods in teaching, especially those that support the use of technological aids for the delivery of material so that it affects a range of attitudes to the habits of their students. Our research uses a survey to determine the intensity, methods, and constraints of educators in learning to use media and the internet in the UIN Jakarta campus environment. This paper is aimed at defining a quality model to assess the level of quality in the use of Google Classroom used by most lecturers. The model is founded on the ISO/IEC 25010 standard. The result shows that only the Effectiveness factor is in accordance with ISO/IEC 25010 Standard based on Quality in Use research in the Google Classroom application, and almost all respondents stated that using media and the internet made it easy for them to deliver learning material, 75% of respondents stated that the material they delivered could be found on the internet and there were 18.5% of respondents who always reuploaded the learning material they delivered in class. Ironically, almost all respondents stated that the main obstacle in the implementation of teaching by utilizing media and the internet was the lack of access and reliability of the internet infrastructure that they used.