Advanced Social Features in a Recommendation System for Process Modeling

Social software is known to stimulate the exchange and sharing of information among peers. This paper describes how an existing system that supports process builders in completing a business process can be enhanced with various social features. In that way, it is easier for process modeler to become aware of new related content. They can use that content to create, update or extend process models that they are building themselves. The proposed way of achieving this is to allow users to generate and modify personalized views on the social networks they are part of. Furthermore, this paper describes mechanisms for propagating relevant changes between peers in such social networks. The presented work is particularly relevant in the context of enterprises that have already built large repositories of process models.

[1]  Julie E. Kendall,et al.  Information Delivery Systems: An Exploration of Web Pull and Push Technologies , 1999, Commun. Assoc. Inf. Syst..

[2]  Christian S. Jensen,et al.  Capturing Temporal Constraints in Temporal ER Models , 2008, ER.

[3]  Mark Pendergast,et al.  Proceedings of the 2003 International ACM SIGGROUP Conference on Supporting Group Work, GROUP 2003, Sanibel Island, Florida, USA, November 9-12, 2003 , 2003, GROUP.

[4]  Mark S. Ackerman,et al.  Searching for expertise in social networks: a simulation of potential strategies , 2005, GROUP.

[5]  Jihad Qaddour.  WAP and Push Technology Integrated into Mobile Commerce Applications , 2006, IEEE International Conference on Computer Systems and Applications, 2006..

[6]  Hajo A. Reijers,et al.  Discovering Social Networks from Event Logs , 2005, Computer Supported Cooperative Work (CSCW).

[7]  Hajo A. Reijers,et al.  Improved model management with aggregated business process models , 2009, Data Knowl. Eng..

[8]  A. Maximov,et al.  Fast computation of large distributions and its cryptographic applications , 2005 .

[9]  Stanley Wasserman,et al.  Social Network Analysis: Methods and Applications , 1994, Structural analysis in the social sciences.

[10]  Hajo A. Reijers,et al.  Social Software for Modeling Business Processes , 2008, Business Process Management Workshops.

[11]  Tse-Ming Tsai,et al.  Beyond Weblog : Transform Blog into Personal Expertise and Social Network via myFOAF Support , 2008 .

[12]  Agnes Koschmider,et al.  Real Support for Perspective-Compliant Business Process Design , 2008, Business Process Management Workshops.

[13]  Annika Hinze,et al.  Hermes: a notification service for digital libraries , 2001, JCDL '01.

[14]  Agnes Koschmider,et al.  Recommendation Based Process Modeling Support: Method and User Experience , 2008, ER.

[15]  Stefanie Rinderle-Ma,et al.  Change patterns and change support features - Enhancing flexibility in process-aware information systems , 2008, Data Knowl. Eng..

[16]  Philippe Golle,et al.  Private social network analysis: how to assemble pieces of a graph privately , 2006, WPES '06.

[17]  Martin Bichler,et al.  Design science in information systems research , 2006, Wirtschaftsinf..

[18]  Robert L. Goldstone,et al.  Propagation of innovations in networked groups. , 2008, Journal of experimental psychology. General.

[19]  Daniel J. Brass,et al.  Changing patterns or patterns of change: the effects of a change in technology on social network str , 1990 .

[20]  Vitaly Shmatikov,et al.  Privacy-Preserving Graph Algorithms in the Semi-honest Model , 2005, ASIACRYPT.