Hybrid Solution for Quality of Experience Assessment of Video Streams Integrating Network Provider and User Approaches — Introduction to Research

The goal of this paper is to present research plans and the current state of the research for Piotr Romaniak PhD thesis. The proposed research aims at a development of a technology and tools to be used by service providers in a user feedback to continuously monitor the overall quality of video based services, offering mutual and measurable benefits. In the scope of the research, video streams quality, in terms of user’s satisfaction level, will be analyzed. Research efforts towards the assessment of end-user perceived quality will be based on the integrated network provider and user approaches, that is hoped to be a significant innovation.