Basic Telephone Etiquette of Business Japanese in Working World

Communication by phone is an essential way during business affairs.By the way of communication,we should master business etiquette and communication skills which would empress deeply on our colleagues,clients,supervisors and promote good development with business partner.It's necessary condition to use concise,proper words.This paper centers on introducing basic etiquette to use business Japanese in working world,such as making a phone call,switching message and phone trouble.