Shared Service in Australian Local Government: A Proposed Taxonomy

Disappointment with the results of forced amalgamation programs across almost all Australian local government jurisdictions has created great interest in shared service models as an alternative method of improving the operational efficiency of local councils. While an embryonic literature on shared service provision in the Australian municipal milieu does exist, much remains to be done, including the development of a satisfactory typology for shared services applicable to real-world experience in Australian local government. This short note seeks to fill this gap in the literature by developing a typology of local government shared service provision.

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