Methodology: Implementing an Analytics, Time and Six Sigma Based Operations Management Approach

In this chapter the previously conceived methodology will be explained in detail. The framework, Figure 72, follows the five phases of the Six-Sigma approach with 17 specific activities and tools for each phase stated by the author. This chapter gives the answer to RQ3 on how to implement a profit per hour management approach. As with all approaches, a customization, i.e. an extension of activities or adaptation of tools, to specific circumstances is required as part of a broader rollout – this need for adaptation and continuous improvement is also pointed out by Schwaninger 2013, p. 56.