Bridging the Gap between Business Strategy and Software Development

In software -intensive organizations, a n organizational management system will not guarantee o rganization al success unless the business strategy can be translated into a set of operational sof tware goals. The Goal Question Metric (GQM) approach has proven itself useful in a variety of i ndustrial settings to support quantitative software project management. Ho wever, it does not a ddress link ing software measurement goals to higher -level goals of the organization in which the software is being developed. This linkage is important, as it helps to justify software measurement efforts and allows measurement data to contribute to higher -level decisions. In this paper , we pr opose a GQM + Strategies � measurement approach that builds on the GQM approach to plan and implement software measurement. GQM + Strategies ® provides mechanisms for explicitly linking software measureme nt goals to higher -level goals for the software organization, and further to goals and strategies at t he level of the entire business . An e xample application of the proposed method is illustrated in the context of an example mea surement initiative. Keyword s: Goal -oriented Measurement, GQM, GQM + Strategies ®

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