论文信息 - Evaluating information systems projects: a multidimensional approach

Evaluating information systems projects: a multidimensional approach

Evaluation of IS/IT investments is a notoriously difficult area. Some doubt that IT investments are ever really productive; others point to mismeasurement as a major reason for such a conclusion and for the so-called IT ‘productivity paradox’. The paper reviews traditional approaches to IS/IT evaluation, and discusses their limitations. An eight-stage, multidimensional approach is then put forward to address those limitations.

Guy Fitzgerald | G. Fitzgerald

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