Determinants of E-WOM Influence: The Role of Consumers' Internet Experience
暂无分享,去创建一个
[1] James C. Anderson,et al. STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH , 1988 .
[2] A. Göritz,et al. Perceived trustworthiness of online shops , 2008 .
[3] Yi-Wen Fan,et al. Establishing the Adoption of Electronic Word-of-Mouth through Consumers' Perceived Credibility , 2013 .
[4] Nicholas H. Lurie,et al. Temporal Contiguity and Negativity Bias in the Impact of Online Word of Mouth , 2013 .
[5] Donald R. Lehmann,et al. Why Do People Transmit Word-of-Mouth? The Effects of Recipient and Relationship Characteristics on Transmission Behaviors , 2009 .
[6] Fernando R. Jiménez,et al. Too Popular to Ignore: The Influence of Online Reviews on Purchase Intentions of Search and Experience Products , 2013 .
[7] Ronald L. Applbaum,et al. Dimensions of source credibility: A test for reproducibility , 1973 .
[8] M. Richard,et al. A model of consumer web navigational behavior: conceptual development and application , 2005 .
[9] S. Chaiken. Heuristic versus systematic information processing and the use of source versus message cues in persuasion. , 1980 .
[10] Henriette Cramer,et al. The effects of source credibility ratings in a cultural heritage information aggregator , 2009, WICOW.
[11] William Allen,et al. The influence of source credibility on communication effectiveness , 1953 .
[12] G. Lilien,et al. A multi-stage model of word-of-mouth influence through viral marketing , 2008 .
[13] Lauren I. Labrecque,et al. The Assimilative and Contrastive Effects of Word-of-Mouth Volume: An Experimental Examination of Online Consumer Ratings , 2011 .
[14] Paul A. Pavlou,et al. Evidence of the Effect of Trust Building Technology in Electronic Markets: Price Premiums and Buyer Behavior , 2002, MIS Q..
[15] S. Sénécal,et al. The influence of online product recommendations on consumers' online choices , 2004 .
[16] J MetzgerMiriam,et al. College student web use, perceptions of information credibility, and verification behavior , 2003 .
[17] Gianfranco Walsh,et al. Electronic Word-of-Mouth: Motives for and Consequences of Reading Customer Articulations on the Internet , 2003, Int. J. Electron. Commer..
[18] Huaping Chen,et al. Credibility of Electronic Word-of-Mouth: Informational and Normative Determinants of On-line Consumer Recommendations , 2009, Int. J. Electron. Commer..
[19] Xavier Vives,et al. Why market shares matter: an information-based theory , 1996 .
[20] Mrinmoy K. Sarma,et al. Information source usage among motive-based segments of travelers to newly emerging tourist destinations , 2010 .
[21] Jang-Sun Hwang,et al. How Consumers Evaluate eWOM (Electronic Word-of-Mouth) Messages , 2009, Cyberpsychology Behav. Soc. Netw..
[22] Lisa R. Klein,et al. Consumer search for information in the digital age: An empirical study of prepurchase search for automobiles , 2003 .
[23] Roobina Ohanian. Construction and Validation of a Scale to Measure Celebrity Endorsers' Perceived Expertise, Trustworthiness, and Attractiveness , 1990 .
[24] Xuehua Wang. The effect of inconsistent word‐of‐mouth during the service encounter , 2011 .
[25] Chrysanthos Dellarocas. Strategic Manipulation of Internet Opinion Forums: Implications for Consumers and Firms , 2004 .
[26] Yuping Liu,et al. A Dual-Process Model of Interactivity Effects , 2009 .
[27] Mika Käki,et al. Information search and re-access strategies of experienced web users , 2005, WWW '05.
[28] Ingoo Han,et al. The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement , 2007, Int. J. Electron. Commer..
[29] Richard F. Yalch,et al. Online Consumer Psychology : Understanding and Influencing Consumer Behavior in the Virtual World , 2005 .
[30] Chrysanthos Dellarocas,et al. Exploring the value of online product reviews in forecasting sales: The case of motion pictures , 2007 .
[31] Cheol Park,et al. Information direction, website reputation and eWOM effect: A moderating role of product type , 2009 .
[32] J. Whitehead. Factors of source credibility , 1968 .
[33] Mohammad Reza Jalilvand,et al. Electronic word-of-mouth: Challenges and opportunities , 2011, WCIT.
[34] Mohammad Reza Jalilvand,et al. The impact of electronic word of mouth on a tourism destination choice: Testing the theory of planned behavior (TBP) , 2012, Internet Res..
[35] Ingoo Han,et al. The Effects of Consumer Knowledge on Message Processing of Electronic Word of Mouth via Online Consumer Reviews , 2008, ECIS.
[36] Vincent P. Magnini,et al. The implications of company‐sponsored messages disguised as word‐of‐mouth , 2011 .
[37] Dina Mayzlin,et al. Promotional Chat on the Internet , 2006 .
[38] Arch G. Woodside,et al. A General Theory of Tourism Consumption Systems: A Conceptual Framework and an Empirical Exploration , 2002 .
[39] R. Bagozzi,et al. On the evaluation of structural equation models , 1988 .
[40] Soo Young Rieh,et al. Credibility: A multidisciplinary framework , 2007, Annu. Rev. Inf. Sci. Technol..
[41] Robert M. Schindler,et al. Internet forums as influential sources of consumer information , 2001 .
[42] C. Fornell,et al. Evaluating structural equation models with unobservable variables and measurement error. , 1981 .
[43] A. Kaplan,et al. Users of the world, unite! The challenges and opportunities of Social Media , 2010 .
[44] F. Sultan,et al. Are the Drivers and Role of Online Trust the Same for All Web Sites and Consumers? A Large-Scale Exploratory Empirical Study , 2005 .
[45] J. Mccroskey,et al. Goodwill: A reexamination of the construct and its measurement , 1999 .
[46] Peter H. Reingen,et al. Social Ties and Word-of-Mouth Referral Behavior , 1987 .
[47] C. Chung,et al. The impact of word-of-mouth communication on attribute evaluation , 2011 .
[48] Enrico Motta,et al. Person to person trust factors in word of mouth recommendation , 2006 .
[49] Miriam J. Metzger,et al. Perceptions of Internet Information Credibility , 2000 .
[50] Michael R. Ward,et al. Internet shopping, consumer search and product branding , 2000 .
[51] M. Birnbaum,et al. Source Credibility in Social Judgment : Bias , Expertise , and the Judge ' s Point of View , 1979 .
[52] J. Mccroskey. Scales for the measurement of ethos , 1966 .
[53] David Godes,et al. Using Online Conversations to Study Word-of-Mouth Communication , 2004 .
[54] Kathy Hammond,et al. The relative incidence of positive and negative word of mouth: A multi-category study , 2007 .
[55] Aline Chevalier,et al. Web designers and web users: Influence of the ergonomic quality of the web site on the information search , 2006, Int. J. Hum. Comput. Stud..
[56] Kai H. Lim,et al. Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence , 2012, Decis. Support Syst..
[57] H. Bansal,et al. Word-of-Mouth Processes within a Services Purchase Decision Context , 2000 .
[58] Dimple R. Thadani,et al. The impact of electronic word-of-mouth communication: A literature analysis and integrative model , 2012, Decis. Support Syst..
[59] Dipayan Biswas. Economics of information in the Web economy: Towards a new theory? , 2004 .
[60] John R. Carlson,et al. Channel Expansion Theory and the Experiential Nature of Media Richness Perceptions , 1999 .
[61] Wei Chen,et al. The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings , 2011, Comput. Hum. Behav..
[62] Dwayne D. Gremler,et al. Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? , 2004 .
[63] N. Anderson. A Functional Theory of Cognition , 1996 .
[64] Derek D. Rucker,et al. On Braggarts and Gossips: A Self-Enhancement Account of Word-of-Mouth Generation and Transmission , 2012 .
[65] Manuela López,et al. BOCA A BOCA TRADICIONAL vs. ELECTRÓNICO. LA PARTICIPACIÓN COMO FACTOR EXPLICATIVO DE LA INFLUENCIA DEL BOCA A BOCA ELECTRÓNICO , 2013 .
[66] Patrick De Pelsmacker,et al. Balance and Sequence in Online Reviews: The Wrap Effect , 2012, Int. J. Electron. Commer..
[67] Larry E. Toothaker,et al. Multiple Regression: Testing and Interpreting Interactions , 1991 .
[68] Jörg Henseler,et al. Explaining consumer intentions to adopt online consumer reviews , 2010 .
[69] X. Zhang,et al. Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics , 2010 .
[70] M. Gilly,et al. A dyadic study of interpersonal information search , 1998 .
[71] Linda Court Salisbury,et al. The Formation of Market-Level Expectations and Its Covariates , 2003 .
[72] J. Arndt. Role of Product-Related Conversations in the Diffusion of a New Product , 1967 .
[73] Wayne D. Hoyer,et al. Source credibility, information favorability, and job offer acceptance , 1979 .
[74] Matthew K. O. Lee,et al. The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities , 2008, Internet Res..
[75] Lea Kutvonen,et al. Behavioural Evaluation of Reputation-Based Trust Systems , 2013, IWEI.
[76] B. Pan,et al. A retrospective view of electronic word-of-mouth in hospitality and tourism management , 2017 .
[77] Miriam J. Metzger,et al. College student Web use, perceptions of information credibility, and verification behavior , 2003, Comput. Educ..
[78] Yong Liu. Word-of-Mouth for Movies: Its Dynamics and Impact on Box Office Revenue , 2006 .
[79] Bin Gu,et al. Research Note - The Impact of External Word-of-Mouth Sources on Retailer Sales of High-Involvement Products , 2012, Inf. Syst. Res..
[80] P. Chatterjee,et al. Online Reviews: Do Consumers Use Them? , 2006 .
[81] Jin Kyun Lee,et al. What Drives Consumers to Pass Along Marketer-Generated eWOM in Social Network Games? Social and Game Factors in Play , 2013, J. Theor. Appl. Electron. Commer. Res..
[82] Donna L. Hoffman,et al. Measuring the Customer Experience in Online Environments: A Structural Modeling Approach , 2000 .
[83] He Fei,et al. An Empirical Study on the Influence of Perceived Credibility of Online Consumer Reviews , 2009 .
[84] P. Herr,et al. Effects of Word-of-Mouth and Product-Attribute Information on Persuasion: An Accessibility-Diagnosticity Perspective , 1991 .
[85] B. Sternthal,et al. Highly Credible Sources: Persuasive Facilitators or Persuasive Liabilities? , 1977 .
[86] Miguel A. Rodríguez,et al. Internet vs. travel agencies on pre-visit destination image formation: An information processing view , 2008 .
[87] Chrysanthos Dellarocas,et al. The Digitization of Word-of-Mouth: Promise and Challenges of Online Feedback Mechanisms , 2003, Manag. Sci..
[88] S. Sen,et al. Why are you telling me this? An examination into negative consumer reviews on the Web , 2007 .
[89] Amar Cheema,et al. Relative Importance of Online Versus Offline Information for Internet Purchases: The Effect of Product Category and Internet Experience , 2008 .
[90] John G. Lynch,et al. Interactive Home Shopping: Consumer, Retailer, and Manufacturer Incentives to Participate in Electronic Marketplaces , 1997 .
[91] S. Mishra,et al. Antecedents of the Attraction Effect: An Information-Processing Approach , 1993 .
[92] Fei Xue,et al. Internet-facilitated consumer-to-consumer communication: the moderating role of receiver characteristics , 2004 .
[93] V. Mahajan,et al. Introduction Strategy for New Products with Positive and Negative Word-of-Mouth , 1984 .
[94] Jinhong Xie,et al. Online Social Interactions: A Natural Experiment on Word of Mouth versus Observational Learning , 2010 .
[95] Baolong Ma,et al. The impact of online user reviews on cameras sales , 2013 .
[96] Andrew Whinston,et al. The Dynamics of Online Word-of-Mouth and Product Sales: An Empirical Investigation of the Movie Industry , 2008 .
[97] R. Goldsmith,et al. Measuring Motivations for Online Opinion Seeking , 2006 .