Modeling Performance Measurement: Applications and Implementation Issues in DEA

Preface.- Data Envelopment Analysis.- Measuring Efficiency of Highway Maintenance Patrols.- Prioritizing Highway Accident Sites.- Benchmarking Models: Evaluating the effect of e-business activities.- Factor Selection Issues in Bank Branch Performance.- Multicomponent Efficiency Measurement in Banking.- DEA and Multicriteria Decision Modeling.- Modeling Rank Order Data.- Resource Allocation in an R and D Department.- Resource Constrained DEA.- Multicomponent Efficiency: Measurement and core business identification in multiplant firms.- Implementation of Robotics: Identifying Efficient Implementors.- Setting Performance Targets for New DMUs.- Aggregating Preference Rankings.- Ranking Players in Round Robin Tournaments.- Context-Dependent DEA: Models and extension.- Evaluating Power Plant Efficiency: Hierarchical Models.- Subject Index.