ASSAULTS ON BUS STAFF IN GREAT BRITAIN
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The incidence, causes, and methods of ameliorating assaults on bus staff in Great Britain are examined. Over 13,800 assaults were reported in the years 1979 to 1985, with over one-half of these resulting in staff absenteeism. The major causes are disputes over fares, hooliganism, and traffic incidents. Although London has a more severe problem than elsewhere, assaults are not just a phenomenon of large cities: some operators in small towns also have proportionally high levels of assaults. However, recent initiatives by operators and police authorities, including more use of radio communications, on-bus videos, schools, public relations programs, and a greater police presence do appear to be reducing the number of assaults in some areas.