Cases of organisational learning in the company B (Belgium)

In this paper we will first recapitulate our theoretical framework and provide a definition of organisational learning, which will be further expanded on, by making use of a number of criteria, which have been developed by the OrgLearn research consortium. After this short theoretical recapitulation, we will take a short virtual tour through Company B to end up at the steam cracker plant. In a following part, our four cases of organisational learning in the steam cracker will be presented. This paper is structured in such a way that we will first give some background on a case, then discuss the case in detail and conclude by making the link with organisational learning.