MOBILE TELECOMMUNICATIONS SERVICE MANAGEMENT: KEY ISSUES AND MARKET TRENDS

The competition among mobile telecommunications carriers is getting very fierce and the issue of efficient mobile telecommunications service management is becoming a key factor to the success of satisfying diverse service subscribers’ requirements. In this paper, we address key issues and market trend of mobile telecommunications service management. Several key issues of mobile service management for mobile telecommunications carriers including mobility, security, and cost are discussed in depth. Past, current and future market development trends are also described and forecasted.