Performance measurement definitions: linking performance measurement and organisational excellence.
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PURPOSE
The purpose of this paper is to offer a definition of performance measurement.
DESIGN/METHODOLOGY/APPROACH
The paper describes performance measurement definitions in the context of organisational excellence.
FINDINGS
It is shown that there is a clear relationship between performance measurement and organisational excellence.
ORIGINALITY/VALUE
The paper outlines a definition offering a clear link between performance measurement and organisational excellence.