How conversation works

Preface. 1. The Social Basis of Talk. 2. Locating an Agenda. 3. Cooperation and Playing the Game. 4. Beyond and Behind the Words. 5. The Importance of Context. 6. Getting Started and Keeping Going. 7. Topics, Turns, and Terminations. 8. Requesting, Informing, Advising, Agreeing, Apologizing, Promising. 9. Samples of Conversation. 10. Consquences. Bibliography. Index.