Case Study Results

A total of six interviewers conducted 95 interviews with representatives from 86 cluster participant groups in five clusters (see Table 13). Overall, 99 interviews were requested. Four potential interviewees declined for time constraints. The 95 conducted interviews thus represent a rate of return of 94%. In very few instances, the researcher reassigned the participant to another group, as the interviews either reflected a new area of primary activity or as to enhance the comparability of results across clusters. Due to that, in some clusters, participant groups are represented more than twice. In most cases, we conducted two interviews in larger firms and SMEs. Few SMEs requested to only be interviewed once, for reasons of limited personnel capacity.