Ambient Support for Group Emotion: an Agent-Based Model

This chapter introduces an agent-based support model for group emotion, used by ambient systems that support teams in their emotion dynamics. Using model-based reasoning, an ambient agent analyzes the team’s emotion level for present and future time points. In case the team’s emotion level is found to become deficient, the ambient agent provides support to the team, for example, by proposing the team leader to give a pep talk to certain team members. The support model has been formally designed and simulation experiments have been performed within a dedicated software environment,.

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