Measurement model of information technology implementation effectiveness

IT Implementation in higher education institutions has generated the repetition of a large number of problems and failures. The most problems is not the IT adoption failure but the IT implementation failure to gain targeted organizational member's use of IT innovations that they have adopted. Researchers have investigated to understand the reasons why the level of IT Implementation success has shown very low in organization level. Moreover, past literatures on IT implementation indicated that many of studies have conducted in the area of qualitative case studies. The IT implementation research in organizational level is more challenging and has a specific characteristic. This paper provides an alternative model to understand how the IT implementation effectiveness could be measured through this conceptual model that derived from two theoretical models.

[1]  Jeffrey L. Greenwald,et al.  2011 John M. Eisenberg Patient Safety and Quality Awards. Mentored implementation: building leaders and achieving results through a collaborative improvement model. Innovation in patient safety and quality at the national level. , 2012, Joint Commission journal on quality and patient safety.

[2]  Amy Buhl Conn,et al.  Implementing computerized technology: an organizational analysis. , 2001, The Journal of applied psychology.

[3]  Katherine J. Klein,et al.  Innovation Implementation , 2005 .

[4]  Satoris S. Culbertson,et al.  An Empirical Test of an Innovation Implementation Model , 2011 .

[5]  M. Q. Huda,et al.  A conceptual model of information technology innovation implementation effectiveness in higher education , 2013, 2013 5th International Conference on Information and Communication Technology for the Muslim World (ICT4M).

[6]  G. Robert,et al.  Diffusion of innovations in service organizations: systematic review and recommendations. , 2004, The Milbank quarterly.

[7]  Rudolf R. Sinkovics,et al.  The Use of Partial Least Squares Path Modeling in International Marketing , 2009 .

[8]  K. Klein,et al.  The Challenge of Innovation Implementation , 1996 .

[9]  Barry E. Porter.  Time and implementing change , 2005, Br. J. Educ. Technol..

[10]  Jeffrey L. Greenwald,et al.  Mentored Implementation: Building Leaders and Achieving Results Through a Collaborative Improvement Model , 2012 .

[11]  Nerina L Jimmieson,et al.  A longitudinal study of employee adaptation to organizational change: the role of change-related information and change-related self-efficacy. , 2004, Journal of occupational health psychology.

[12]  Zvi H. Aronson,et al.  Implementing computer technology: a multiorganizational test of Klein and Sorra’s model , 2004 .

[13]  Antonio J. Verdú-Jover,et al.  Influence of personal mastery on organizational performance through organizational learning and innovation in large firms and SMEs , 2007 .

[14]  Kerrie L. Unsworth,et al.  Innovation implementation effectiveness: A multiorganizational test of Klein Conn and Sorra's model , 2007 .