Scrutability as a core interface element
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This paper describes a new approach to supporting scrutability of adaptation. Because our previous work indicated that people are unfamiliar with the whole notion that they might control the personalisation of an adaptive learning interface, we have experimented with a new approach. We make the scrutability support blatant and presented by default. We report a user trial indicating that although the users were unaccustomed to the notion that they might understand and control personalization, the did succeed in scrutinizing the adaptation.
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