Ecological Disaster and Rhetorical Response
暂无分享，去创建一个
On March 24, 1989, the Exxon Valdez struck a reef, releasing 11 million gallons of crude oil into Alaska's Prince William Sound. This study examines Exxon's communication efforts in the wake of that disaster and identifies communication practices on Exxon's part that damaged the corporation's credibility, antagonized the public, and contributed to the public perception of its corporate arrogance.
[1] Defensiveness in Communication: Its Causes, Effects, and Cures , 1980 .
[2] J. Keeble. Out of the Channel: The Exxon Valdez Oil Spill in Prince William Sound , 1991 .
[3] The Difference Between Feeling Defensive and Feeling Understood , 1988 .
[4] T. Prugh,et al. Assessing the Damage: Practitioner Perspectives on the Valdez , 1989 .
[5] Art Davidson. ES&T Books: In the Wake of the Exxon Valdez: The Devastating Impact of the Alaska Oil Spill , 1990 .