1-0310 The IS Manager ' s Enabling Role in Business Process Reengineering

Business process reengineering seeks to create significant performance improvement by radically redesigning the business. Information technology is a major enabler of these new forms of organization that include cross-functional relationships and processes. This article gives a six-stage methodology for IS managers who must actively participate in reengineering projects. The issues discussed range from identifying reengineering opportunities to redesigning the human resources architecture to measuring the newly configured processes.