Just Right Outsourcing: Understanding and Managing Risk

The risks associated with outsourcing have been the principal limitation on the growth of business process outsourcing, especially cross border outsourcing. Technological improvements in risk management have lead to the dramatic increase in outsourcing in India. Further progress now comes from redesigning work flows and dividing work among multiple vendors, increasing the range of tasks that are now appropriate candidates for outsourcing.

[1]  Lorin M. Hitt,et al.  Information Technology and Firm Boundaries: Evidence from Panel Data , 1999, Inf. Syst. Res..

[2]  R. Coase.  The Nature of the Firm , 1937 .

[3]  Eric K. Clemons,et al.  Just Right Outsourcing: Understanding and Managing Risk , 2005, J. Manag. Inf. Syst..

[4]  J. Bakos,et al.  From vendors to partners: Information technology and incomplete contracts in buyer‐supplier relationships , 1993 .

[5]  B. Klein,et al.  Vertical Integration, Appropriable Rents, and the Competitive Contracting Process , 1978, The Journal of Law and Economics.

[6]  L. Willcocks,et al.  The Value of Selective IT Sourcing , 1996 .

[7]  W. Dugger.  The Economic Institutions of Capitalism , 1987 .

[8]  O. Williamson.  Transaction-Cost Economics: The Governance of Contractual Relations , 1979, The Journal of Law and Economics.

[9]  S. Winter,et al.  The Nature of the Firm: Origins, Evolution, and Development , 1992 .

[10]  H. Demsetz,et al.  Production, Information Costs, and Economic Organization , 1975, IEEE Engineering Management Review.

[11]  Ajay S. Vinze,et al.  A business process context for Knowledge Management , 2007, Decis. Support Syst..

[12]  T. S. Raghu,et al.  Toward an Integration of Agent- and Activity-Centric Approaches in Organizational Process Modeling: Incorporating Incentive Mechanisms , 2004, Inf. Syst. Res..

[13]  Eric K. Clemons,et al.  The Impact of Information Technology on the Organization of Economic Activity: The "Move to the Middle" Hypothesis , 1993, J. Manag. Inf. Syst..