My own process: Providing dedicated views on EPCs

The idea of Business Process Management demands that companies change their focus from optimising tasks to focusing on whole business processes optimising the overall value chain. However process models depicting such complex processes are perceived as complicated and therefore as hard to use. The critical task is to present only relevant model parts to users and at the same time enable them to locate their contribution within the entire value chain. This paper discusses an approach for tailoring Event-driven Process Chains to those parts that are relevant to selected organisational units. The approach uses the allocation of organisational units to functions as a selection criteria for relevant model parts. A distinction between concurrent and alternative collaboration and the implementation of a corresponding notation within the EPC notation enable the introduction of additional process interfaces, a standard feature of Event-driven Process Chains, into the tailored models. The process interfaces ensure the visibility of the connected business process. Therefore the approach helps to resolve the depicted conflict.