On commercial expert systems projects

Abstract The development process of expert systems obeys to rules, which have no counterparts in traditional software engineering techniques. To a certain extent they even contradict them. AI engineers in charge of the realization of industrial expert systems must be aware of this situation and be prepared to respond to it by providing technology transfer. As long as this transfer to the customers has not happened, commercial expert system projects will lead to frustration and compromises hampering the achievement of the economic objectives set to the projects. For the time being technology transfer must be a major task of AI companies.