A STUDY OF INDIVIDUAL COMPUTER SELF-EFFICACY AND PERCEIVED USEFULNESS OF THE EMPOWERED DESKTOP INFORMATION SYSTEM

The sustained investment and deployment of modern Information Systems (IS) in U.S. corporations have increased interest in the study of factors influencing end-user acceptance and utilization of IS. Since utilization has been shown to be a critical element of IS success, great attention has been given to the factors that positively influence end-users to utilize Information Technology (IT) platforms. This study concentrates on the research of early indicators of utilization of a recently deployed IS, known as the Empowered Desktop, at Pacific Bell.

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