LESSONS FROM CASE STUDIES OF ADVANCED TRANSPORTATION MANAGEMENT AND INFORMATION SYSTEMS

This paper poses two key questions regarding ATMIS implementation: 1) How are ATMIS services implemented? 2) In what circumstances are ATMIS strategies cost-effective? The authors attempt to find answers by examining case studies of twelve jurisdictions. The answers should help others judge where and how ATMIS should be implemented. The first section of the paper identifies the requirements for successful ATMIS implementation and operation based on the case study findings. The second describes a diffusion pattern found in the case studies. The final section concludes that more is known about how to implement ATMIS than about whether implementation will be cost-effective, and suggests devoting more resources to evaluation.