Persuasion in ambient intelligence

Although the field of persuasive technologies has lately attracted a lot of attention, only recently the notion of ambient persuasive technologies was introduced. Ambient persuasive technologies can be integrated into every aspect of life, and as such have greater persuasive power than the traditional box like machines. This article discusses ambient persuasion and poses a model that structures the knowledge from social sciences on persuasion, attitude change, and behavior change. Using this model the challenges of ambient persuasive technologies to fulfill its persuasive promises are identified. From the ambient persuasion model it is clear that ambient persuasive technologies can go beyond traditional persuasive technologies by being context and situational aware, by interpreting individual differences between users, and by being a social actor in their own right.

[1]  Bernard J. Jaworski,et al.  Enhancing and Measuring Consumers’ Motivation, Opportunity, and Ability to Process Brand Information from Ads , 1991 .

[2]  T. Pyszczynski,et al.  Seeing I to I: a pathway to interpersonal connectedness. , 2006, Journal of personality and social psychology.

[3]  Russell H. Fazio,et al.  Attitudes as object-evaluation associations: Determinants, consequences, and correlates of attitude accessibility. , 1995 .

[4]  S. Komorita,et al.  Reciprocity and Cooperation in Social Dilemmas , 1991 .

[5]  R. Cialdini The Science of PERSUASION. , 2001 .

[6]  S. Asch Opinions and Social Pressure , 1955, Nature.

[7]  Den Dolech,et al.  Simple ways to make friends , 2009 .

[8]  L. Festinger,et al.  A Theory of Cognitive Dissonance , 2017 .

[9]  J. Cacioppo,et al.  The Elaboration Likelihood Model of Persuasion , 1986 .

[10]  S. Chaiken,et al.  The effect of message framing on breast self-examination attitudes, intentions, and behavior. , 1987, Journal of personality and social psychology.

[11]  F. Samejima Cognitive processes. , 2021, Nebraska Symposium on Motivation. Nebraska Symposium on Motivation.

[12]  Magnus Bång,et al.  The PowerHhouse: A Persuasive Computer Game Designed to Raise Awareness of Domestic Energy Consumption , 2006, PERSUASIVE.

[13]  I. Ajzen The theory of planned behavior , 1991 .

[14]  Duane T. Wegener,et al.  The elaboration likelihood model: Current status and controversies. , 1999 .

[15]  Icek Ajzen,et al.  From Intentions to Actions: A Theory of Planned Behavior , 1985 .

[16]  T. Chartrand,et al.  The chameleon effect: the perception-behavior link and social interaction. , 1999, Journal of personality and social psychology.

[17]  M McGue,et al.  Heritability of interests: a twin study. , 1993, The Journal of applied psychology.

[18]  J. M. James,et al.  LARGE MONETARY INCENTIVES AND THEIR EFFECT ON MAIL SURVEY RESPONSE RATES , 1992 .

[19]  Charles D. Barrett Understanding Attitudes and Predicting Social Behavior , 1980 .

[20]  C. Nass,et al.  Machines and Mindlessness , 2000 .

[21]  Boris E. R. de Ruyter,et al.  The Persuasiveness of Ambient Intelligence , 2007, Security, Privacy, and Trust in Modern Data Management.

[22]  R. Petty,et al.  When credibility attacks: The reverse impact of source credibility on persuasion , 2006 .

[23]  S. M. Arnsten Intrinsic motivation. , 1990, The American journal of occupational therapy : official publication of the American Occupational Therapy Association.

[24]  Duane T. Wegener,et al.  Cognitive processes in attitude change , 1994 .

[25]  J. Beckmann,et al.  Action control : from cognition to behavior , 1985 .

[26]  M. Rothschild Carrots, Sticks, and Promises: A Conceptual Framework for the Management of Public Health and Social Issue Behaviors , 1999 .

[27]  B. J. Fogg,et al.  Persuasive technology: using computers to change what we think and do , 2002, UBIQ.

[28]  R. W. White Motivation reconsidered: the concept of competence. , 1959, Psychological review.

[29]  John T. Cacioppo,et al.  The Elaboration Likelihood Model of Persuasion , 1986, Advances in Experimental Social Psychology.

[30]  Blair H. Sheppard,et al.  The Theory of Reasoned Action: A Meta-Analysis of Past Research with Recommendations for Modifications and Future Research , 1988 .

[31]  E. Deci,et al.  Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions. , 2000, Contemporary educational psychology.

[32]  D. O’Keefe Persuasion , 1990, The Handbook of Communication Skills.

[33]  Henry S.J. Robben,et al.  Advertising effects under different combinations of motivation, capacity, and opportunity to process information , 1996 .

[34]  Milan Petkovic,et al.  Security, Privacy, and Trust in Modern Data Management , 2007, Data-Centric Systems and Applications.

[35]  S. Milgram BEHAVIORAL STUDY OF OBEDIENCE. , 1963, Journal of abnormal psychology.

[36]  I. Ajzen,et al.  Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research , 1977 .

[37]  A. Tesser,et al.  The Importance of Heritability in Psychological Research: The Case of Attitudes , 1993 .

[38]  P. Wesley Schultz,et al.  Changing Behavior With Normative Feedback Interventions: A Field Experiment on Curbside Recycling , 1999 .

[39]  J. Cacioppo,et al.  Effects of need for cognition on message evaluation, recall, and persuasion. , 1983 .

[40]  M. Rothschild,et al.  Carrots, Sticks, and Promises: A Conceptual Framework for the Management of Public Health and Social Issue Behaviors , 2000 .

[41]  I. Ajzen,et al.  Predicting and Changing Behavior: The Reasoned Action Approach , 2009 .

[42]  Alice M. Tybout,et al.  Information Accessibility as a Moderator of Judgments: The Role of Content versus Retrieval Ease , 2005 .

[43]  B. Latané Dynamic Social Impact: The Creation of Culture by Communication. , 1996 .

[44]  I. Ajzen,et al.  Prediction and change of health behavior: Applying the reasoned action approach. , 2007 .

[45]  J. Cacioppo,et al.  Relationship between attitudes and evaluative space: A critical review, with emphasis on the separability of positive and negative substrates. , 1994 .

[46]  B. Latané,et al.  From private attitude to public opinion: A dynamic theory of social impact. , 1990 .

[47]  Clifford Nass,et al.  The media equation - how people treat computers, television, and new media like real people and places , 1996 .

[48]  S. West Increasing the attractiveness of college cafeteria food: A reactance theory perspective , 1975 .

[49]  Martin J. Bourgeois,et al.  Experimental Evidence for Dynamic Social Impact: The Emergence of Subcultures in Electronic Groups , 1996 .

[50]  M. R. Leippe,et al.  Generalization of dissonance reduction: Decreasing prejudice through induced compliance. , 1994 .

[51]  James H. Liu,et al.  Distance Matters: Physical Space and Social Impact , 1995 .

[52]  R. Fazio,et al.  Variability in the likelihood of automatic attitude activation: data reanalysis and commentary on Bargh, Chaiken, Govender, and Pratto (1992) , 1993, Journal of personality and social psychology.

[53]  A. D. Jones,et al.  Obedience to Authority , 1974 .

[54]  Maria V. Sanchez-Vives,et al.  A Virtual Reprise of the Stanley Milgram Obedience Experiments , 2006, PloS one.

[55]  Noah J. Goldstein,et al.  Social influence: compliance and conformity. , 2004, Annual review of psychology.

[56]  M. Zanna,et al.  Let's not be indifferent about (attitudinal) ambivalence. , 1995 .

[57]  B. Latané,et al.  Ten years of research on group size and helping Psychological Bulletin Vol 89 , 1981 .

[58]  J. de Heer,et al.  Dynamic characteristics of motivation, ability, and opportunity to process commercial information. Research Note , 1997 .

[59]  David F. Caldwell,et al.  The Effects of Monetary Incentives and Labeling on the Foot-in-the-Door Effect: Evidence for a Self-Perception Process , 2003 .

[60]  J. M. James,et al.  THE EFFECT OF MONETARY INCENTIVES AND FOLLOW-UP MAILINGS ON THE RESPONSE RATE AND RESPONSE QUALITY IN MAIL SURVEYS , 1990 .

[61]  E. S. Knowles,et al.  A Disrupt-Then-Reframe Technique of Social Influence , 1999 .

[62]  J.,et al.  Journal of Experimental Social Psychology , 1965, Nature.

[63]  Floyd C. Mace,et al.  Schedules of reinforcement , 2011 .

[64]  A. Tversky,et al.  The framing of decisions and the psychology of choice. , 1981, Science.

[65]  Boris E. R. de Ruyter,et al.  Can You Be Persuaded? Individual Differences in Susceptibility to Persuasion , 2009, INTERACT.

[66]  Bernard J. Jaworski,et al.  Information Processing from Advertisements: Toward an Integrative Framework , 1989 .

[67]  B. Latané,et al.  The Unresponsive Bystander: Why Doesn't He Help? , 1972 .

[68]  Elizabeth C. Hirschman,et al.  Judgment under Uncertainty: Heuristics and Biases , 1974, Science.

[69]  R. Petty,et al.  Message Framing and Persuasion: A Message Processing Analysis , 1996 .

[70]  Steven J. Breckler,et al.  A Comparison of Numerical Indexes for Measuring Attitude Ambivalence , 1994 .

[71]  Boris E. R. de Ruyter,et al.  New research perspectives on Ambient Intelligence , 2009, J. Ambient Intell. Smart Environ..

[72]  A. Miller,et al.  Perspectives on Obedience to Authority: The Legacy of the Milgram Experiments , 1995 .

[73]  S. Chaiken,et al.  Dual-process theories in social psychology , 1999 .

[74]  M. Zanna,et al.  Attitudes and Attitude Change , 1993 .

[75]  J. Freedman,et al.  Compliance without pressure: the foot-in-the-door technique. , 1966, Journal of personality and social psychology.

[76]  N. Schwarz,et al.  Mood and Persuasion: Affective States Influence the Processing of Persuasive Communications , 1991 .

[77]  L. Festinger A Theory of Social Comparison Processes , 1954 .

[78]  C. F. Kao,et al.  The efficient assessment of need for cognition. , 1984, Journal of personality assessment.

[79]  J. Burger,et al.  What a Coincidence! The Effects of Incidental Similarity on Compliance , 2004, Personality & social psychology bulletin.

[80]  J. Cacioppo,et al.  Attitudes and Persuasion: Classic and Contemporary Approaches , 1981 .

[81]  R. Cialdini Influence: Science and Practice , 1984 .

[82]  T. Chartrand,et al.  Beyond the Perception-Behavior Link: The Ubiquitous Utility and Motivational Moderators of Nonconscious Mimicry. , 2005 .

[83]  David M. Murray,et al.  The Prevention of Cigarette Smoking in Children: A Comparison of Four Strategies , 1984 .

[84]  M. Deutsch,et al.  A study of normative and informational social influences upon individual judgement. , 1955, Journal of abnormal psychology.

[85]  A. D. Jones,et al.  Obedience to Authority , 1974 .

[86]  S. Chaiken,et al.  The Automatic Evaluation Effect: Unconditional Automatic Attitude Activation with a Pronunciation Task , 1996 .

[87]  J. Tirole,et al.  Intrinsic and Extrinsic Motivation , 2003 .

[88]  A. Tversky,et al.  Judgment under Uncertainty: Heuristics and Biases , 1974, Science.

[89]  C. B. Ferster,et al.  Schedules of reinforcement , 1957 .