Research on Influencing Factors for Information Service Quality of Online Learning Platform under New Media Environment

Under the new media environment, Online Learning Platform have emerged in succession. This paper chooses Online Learning Platform as the research object, the influencing factors model for information service quality of online learning platform under new media environment is constructed. Relevant data are collected through questionnaires, and the model is revised by factor analysis. On this basis, this paper puts forward relevant strategies to improve the quality of information service and the information service capability of Online Learning Platform. Keywords—academic new media; online learning platform; information service quality; influencing factor