Decision Support Systems in the 21st Century

1. Introduction to Decision Support Systems. 2. Decisions and Decision Makers. 3. Decision in the Organization. 4. Modeling Decision Processes. 5. Group Decision Support and Groupware Technologies. 6. Executive Information Systems. 7. Expert Systems and Artificial Intelligence. 8. Knowledge Engineering and Acquisition. 9. Machines That Can Learn. 10. The Data Warehouse. 11. Data Mining and Data Visualization. 12. Designing and Building the Data Warehouse. 13. The Systems Perspective of a DSS. 14. Designing and Building Decision Support Systems. 15. Implementing and Integrating Decision Support Systems. 16. Creative Decision Making and Problem Solving. 17. Intelligent Software Agents, Bots, Delegation, and Agency. 18. Decision Support in the Twenty-First Century. Appendix A: Decision Style Inventory III. References. Index.