Managing Process Variants as an Information Resource

Many business solutions provide best practice process templates, both generic as well as for specific industry sectors. However, it is often the variance from template solutions that provide organizations with intellectual capital and competitive differentiation. In this paper, we present a modeling framework that is conducive to constrained variance, by supporting user driven process adaptations. The focus of the paper is on providing a means of utilizing the adaptations effectively for process improvement through effective management of the process variants repository (PVR). In particular, we will provide deliberations towards a facility to provide query functionality for PVR that is specifically targeted for effective search and retrieval of process variants.

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