“Market” Classification and Political Campaigning

ABSTRACT There is an argument for a flow of logic from market structure to marketing strategy and performance. The nature of the political “market” and service-product constrains and dictates marketing strategy choices. Interactions between the voter, parties, and candidates in political campaigns could be likened to human services (Dickens, 1996) in commerce. However, parties and candidates operate in peculiar poligopolistic markets competing for the authority to deliver government services through an exclusive right of franchise bidding process similar to that in business-to-business markets. A structure-conduct-performance model is presented based on an analysis of political markets from consumer, industrial, and services marketing perspectives to provide strategic marketing insights. Political marketing is a hybrid subdiscipline of marketing incorporating characteristics from all three major marketing paradigms, with services marketing theory holding particular promise for future theory development.

[1]  Andrew Lock,et al.  Political marketing ‐ vive la différence! , 1996 .

[2]  T. Levitt Marketing Intangible Products and Product Intangibles , 1981 .

[3]  B. Newman Handbook of political marketing , 1999 .

[4]  McCarthy E. Jerome Basic marketing: a managerial approach. 6th ed. , 1978 .

[5]  P. Herbig Game theory in marketing: Applications, uses and limits , 1991 .

[6]  E. Gummesson The new marketing—Developing long-term interactive relationships , 1987 .

[7]  John Saunders,et al.  The application of marketing to British politics , 1990 .

[8]  Mary Jo Bitner,et al.  Marketing Strategies and Organizational Structures for Service Firms , 1981 .

[9]  Phillip B. Niffenegger STRATEGIES FOR SUCCESS FROM THE POLITICAL MARKETERS , 1988 .

[10]  Keith J. Blois,et al.  The marketing of services: an approach , 1974 .

[11]  J. Sheth,et al.  The evolution of relationship marketing , 1995 .

[12]  G. Mcdougall,et al.  Determinants of customer satisfaction in retail banking , 1996 .

[13]  John Egan,et al.  Political Marketing: Lessons from the Mainstream , 1999 .

[14]  Robert E. Spekman International marketing and purchasing of industrial goods: IMP Group, ed. Håkon Håkansson Wiley, Chichester (England), 1982 , 1984 .

[15]  S. Levy,et al.  Broadening the concept of marketing. , 1969, Journal of marketing.

[16]  Thinking strategically: the competitive edge in business, politics and everyday life , 1992 .

[17]  B. Lewis,et al.  Exploring the positioning process in political campaigning , 1999 .

[18]  J. Egan,et al.  Marketing and political campaigning: mutually exclusive or exclusively mutual? , 2001 .

[19]  Tzong-Yau Chu,et al.  Classification of Service Businesses from a Utility Creation Perspective , 1992 .

[20]  Christian Grönroos,et al.  Relationship Marketing Logic , 1996 .

[21]  M. Brooke International marketing and purchasing of industrial goods: An interaction approach : Edited by H. Håkansson, the IMP Group, Wiley, Chichester (1982), 406 pp. £17.75 (hardback). , 1984 .

[22]  R. O'Leary,et al.  The marketing concept: quo vadis? , 1976 .

[23]  P. Kotler Business Marketing for Political Candidates , 1981 .

[24]  Jagdish N. Sheth,et al.  A Theory of Political Choice Behavior , 1987 .

[25]  Alan Tapp Principles Of Direct And Database Marketing , 1998 .

[26]  Adrian Palmer,et al.  Principles of Services Marketing , 1994 .

[27]  Services marketing : a strategic approach , 1998 .

[28]  J. Lees-Marshment Political Marketing , 2003 .

[29]  M. Scammell The phenomenon of political marketing: The Thatcher contribution , 1994 .

[30]  P. Dickens Human Services as Service Industries , 1996 .

[31]  Dominic Wring,et al.  Reconciling marketing with political science: Theories of political marketing , 1997 .

[32]  Alan Ware,et al.  Political Parties and Party Systems , 1995 .

[33]  A. Parasuraman,et al.  A Conceptual Model of Service Quality and Its Implications for Future Research , 1985 .

[34]  Patrick Butler,et al.  A Conceptual Framework for Political Marketing , 1999 .

[35]  Fulmer We,et al.  Step by step through a union campaign. , 1981 .

[36]  L. O’Malley,et al.  Vanishing Point: The Mix Management Paradigm Re-Viewed , 1998 .

[37]  Nick Johns,et al.  What is this thing called service , 1999 .

[38]  W. D. Perreault,et al.  Basic marketing: A managerial approach , 1978 .

[39]  C. Grönroos Keynote paper From marketing mix to relationship marketing ‐ towards a paradigm shift in marketing , 1994 .

[40]  John Vickers,et al.  Privatization: An Economic Analysis , 1988 .