An adaptable and personalized Web telecommunication model

During the last decade, improvements in network, software, and hardware capabilities have leveraged the development of rich Internet applications (RIAs) that offer new and better user experiences. This new deal in the landscape of Internet technologies led us to reconsider the integration of telecommunication on the web. Instead of creating yet another artificial bridge between Internet and various telecommunication architectures, we tried to design a brand new communication model adapted to the intrinsic properties of the web. We implemented a prototype built on an innovative container-based mechanism which provides this new web-telco infrastructure with a high degree of flexibility and a complete adaptability to its environment. Then we defined open interfaces to guarantee fine-grained control and personalization of the communication sessions. Finally, we tested this new approach through a live experimental platform in order to measure the impact of our model in real conditions. To date, the experiments have provided compelling results which demonstrate a real interest from end users and new opportunities for services providers and telecom operators.