Social Goals in Conversational Cooperation

We propose a model where dialog obligations arise from the interplay of social goals and intentions of the participants: when an agent is addressed with a request, the agent's decision to commit to the requester's linguistic and domain goals is motivated by a trade-off between the preference for preventing a negative reaction of the requester and the cost of the actions needed to satisfy the goals.

[1]  Guido Boella,et al.  Cooperation and Group Utility , 1999, ATAL.

[2]  M. Merritt.  On questions following questions in service encounters , 1976, Language in Society.

[3]  Guido Boella,et al.  A plan-based agent architecture for interpreting natural language dialogue , 2000, Int. J. Hum. Comput. Stud..

[4]  Penelope Brown,et al.  Politeness: Some Universals in Language Usage , 1989 .

[5]  Cristiano Castelfranchi,et al.  Modeling Social Action for AI Agents , 1997, IJCAI.

[6]  Peter Haddawy,et al.  Utility Models for Goal‐Directed, Decision‐Theoretic Planners , 1998, Comput. Intell..

[7]  E. Schegloff,et al.  Opening up Closings , 1973 .

[8]  Frank Dignum,et al.  Autonomous Norm Acceptance , 1998, ATAL.

[9]  David Traum,et al.  Speech Acts for Dialogue Agents , 1999 .

[10]  G. Boella,et al.  Deliberate Normative Agents , 2001 .

[11]  M. Colombetti,et al.  Conversation and behavior games in the pragmatics of dialogue , 1993 .

[12]  Stephen C. Levinson,et al.  The essential inadequacies of speech act models of dialogue , 1981 .

[13]  Jens Allwood,et al.  OBLIGATIONS AND OPTIONS IN DIALOGUE , 1994 .

[14]  David R. Traum,et al.  Discourse Obligations in Dialogue Processing , 1994, ACL.

[15]  Lynn Lambert,et al.  A Tripartite Plan-Based Model of Dialogue , 1991, ACL.

[16]  Anthony Jameson,et al.  How to Juggle Discourse Obligations , 1995 .

[17]  C. Matheson,et al.  Obligations , Intentions , and the Notion of Conversational Games , 2000 .

[18]  E. Goffman,et al.  Forms of talk , 1982 .

[19]  Nancy Green,et al.  Interpreting and Generating Indirect Answers , 1999, CL.

[20]  Margaret Coulthard,et al.  An introduction to discourse analysis , 1977 .

[21]  Massimo Poesio,et al.  Towards an Axiomatization of Dialogue Acts , 1998 .

[22]  木村 和夫.  Pragmatics , 1997, Language Teaching.