Learning in Organizations

In work life, socially based learning occurs all the time. We learn from interactions between peers, genders, functional groups, and across hierarchies, and it happens in ways not normally recognized as learning (Jordan, 1993). Therefore, use of the term “social” learning reflects that organizations, organizational units, and work groups are social clusters, as are study groups and task groups, and thus learning occurs in a social context. In this situation, social learning is defined as learning occurring within or by a group, an organization, or any cultural cluster and it includes: